Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Senior Customer Service Advisor

Job Role (s):
Business Support
£25,000 to £30,000 Per Annum
+ free parking & amazing benefits!
Warwickshire, Warwick
Contract Type:

We are working with a well- respected, prestigious global company who are seeking an experienced Customer Service Advisor who will be responsible for the billing element of their service.

You will be working with a range of stakeholders within the business as well as the clients, therefore great communication skills and excellent Customer Service skills are essential.

The role will involve:

*Delivering exceptional Customer Service to both internal and external stakeholders
*Managing the billing system, ensuring accurate billing to the client first time.
by utilising and manipulating Excel spreadsheets.
*Liaising with all stakeholders within the business and external clients.
*Contributing to and making suggestions towards continuous improvement of both processes and Customer service.

The ideal candidate will have worked in a similar environment and will have:

*Strong Excel skills and the ability to manipulate information, use of pivot table and VLook Ups.
*Strong organisational skills and the ability to manage and prioritise issues
*You will be used to working in a high volume, process and quality driven environment
*A great communicator at every level with excellent written and verbal skills

If you feel you have the relevant skills and experience and are seeking a part time role with a fabulous organisation that really values it's staff, we want to hear from you….ASAP!

Plum Personnel is an independent recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire.
We are totally committed to customer service and the principles of equality and diversity in recruitment and employment.
Our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.
We will contact you within 48-hours of your job application if you are selected.
If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.
We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or