Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Representative

Job Role (s):
Business and Customer Support
£22,000 to £24,000 Per Annum
Leicestershire, Coalville
Contract Type:

Customer Service Representative
Maternity Cover (1 year contract)
Salary upto £24,000
Monday - Friday 8.00AM - 4.00PM

Working within a busy dealership in Coalville for a global company, we require a strong Customer Service Representative with front of house knowledge who has previous experience of working within a similar environment. You will have a friendly and helpful nature and always put the customer first.

You will be responsible for:-

*Managing the main reception area being the first point of contact for all customers
*Contacting customers to arrange maintenance/MOT's for vehicles
*Updating customers with regards to the status of repairs or work required
*Offer excellent after service care, ensuring that all customers are contacted and any complaints dealt with.

We are seeking people who:-

*Have previous experience of working within a dealership
*Thrive within a busy and varied role with the ability to prioritise and work methodically
*Have strong Administration and Customer Service experience

If you are immediately available for a 1 year fixed term contract then this could be the role for you.

Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire.

We are totally committed to the principles of equality and diversity in recruitment and employment and our recruitment process is always based on your relevant skills, potential and achievements for the job advertised.

Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.

We will contact you within 48-hours of your job application if you are selected.

If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157