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Customer Service Co-ordinator

Job Role (s):
Business Support
£20,000 to £22,000 Per Annum
West Midlands, Solihull, West Midlands
Contract Type:

We are seeking a Customer Service professional, ideally from a construction environment for our client based in Solihull. You will take ownership of all customer issues through to completion.

This is initially a 3 month FTC.

If you're passionate about customer service, have a "can do" attitude and take a pride in ensuring the customers is kept up to date at all times - then this is the opportunity you've been looking for.

Working in a team you will be:
*Dealing with all enquiries, queries and complaints
*Ensure that all information taken is recorded
*Responsible for all necessary administration, including the production of reports
*Allocation of work to both internal and external members of the team

We are seeking candidates who demonstrate:
*A genuine passion for Customer Service and someone who can take ownership
*The ability to prioritise and work independently to resolve issues
*Communicate well and build good relationships with clients and colleagues
*Find the solution and never accept second best
*Knowledge of Microsoft Dynamics

Already registered with Plum Personnel in Solihull? Then please contact us directly to discuss this role - don't delay!

Plum Personnel is an independent agency based in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised.

Your application will be carefully considered in line with the Job Description. If you are selected, we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR.

Plum Personnel Ltd, 699 Warwick Road, Solihull, B91 3DA is an Employment Business in Solihull.