Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Advisor

Job Role (s):
Business and Customer Support
£23,500 to £24,500 Per Annum
Dep on exp + An excellent benefits package
West Midlands, Birmingham
Contract Type:

Customer Service Specialist
Birmingham city centre
between 0830 and 1730 hours Mon- Friday -40-hours per week (hybrid after training)

£23,500 - £24,500 dep on exp. + 10% bonus excellent benefits including gym membership, life Assurance, discount vouchers and more...

Our client is a prestigious global will be supplying products worldwide for construction and refurbishment projects, delivering world class customer service to internal and external clients throughout Europe, the Middle East and Asia.

Working in a business to business role, you will be:

*Handling enquiries and providing accurate quotations
*Processing orders using SAP and Salesforce system for clients in UK, Europe, Asia and The Middle East
*Reviewing, processing and tracking orders through to delivery
*Working closely with the external field based sales staff you will be providing exceptional service to both internal and external customers

We are seeking outstanding candidates who can demonstrate:

*A genuine over-riding passion for Customer Service
*Commercially aware, with first class communication skills both verbally and written
*A proactive team player who can multi task and take ownership for seeing things through to completion

Please apply ASAP if you have the relevant background and are passionate about customer service, a naturally helpful person with a 'will do' attitude and take a pride in your commitment to delivering an outstanding customer experience.


We look forward to hearing from you. Plum Personnel is the leading independent local recruitment consultancy for roles in Solihull, Birmingham, Coventry and Warwickshire.

Your application will be carefully considered in line with the experience, skills and talents sought and we will let you know within 48-hours if your application is closely aligned to the specific requirements of the role.

If this is not the case and you do not hear from us after 48-hours we will not be progressing or retaining you details in line with Data Protection guidelines so please respond to future roles that may be more suitable.

If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact us directly.