Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Advisor

Job Role (s):
Business and Customer Support
£23,800 to £24,500 Per Annum
+ free parking + excellent benefits
West Midlands, Birmingham
Contract Type:

Customer Service Advisor
Yardley, Birmingham (free parking available)
£23,800 - £24,500 Depending on experience + Excellent benefits
Full time - 40 hours 08.30 - 5.30 Mon- Fri + 1 Sat in 3 (day in lieu)

We are seeking a very positive "can do" Customer Service professional to join the Head Office of a Nationwide, family run, forward thinking and very successful business.

The role would ideally suit someone with some retail experience, who is keen to secure an office based position with great opportunities for development and progression.

It's a very busy office and on a daily basis you will be part of the Customer Service team who:

*Answering telephone and e-mail queries and complaints from customers
*Keeping accurate records and reports
*Assisting with post and any other adhoc duties

The role requires someone who:

*Can manage a number of tasks in a methodical and organised way.
*Has excellent attention to detail and a good standard of numeracy & literacy
*A clear and confident telephone manner and able to deal with people at all levels
*Great Microsoft skills including Word, Excel and PowerPoint
*Must have Maths and English minimum B/C 6/5 (or equivalent)

If you are seeking a fabulous opportunity to join the Head Office of a very successful and well established company, please get in touch without delay.

Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire.
We are totally committed to the principles of equality and diversity in recruitment and employment and our recruitment process is always based on your relevant skills, potential and achievements for the job advertised.

Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.
We will contact you within 48-hours of your job application if you are selected.
If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157