Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Advisor

Job Role (s):
Business Support
£21,000 Per Annum
West Midlands, Solihull
Contract Type:

Seeking a Customer Service role in a fast paced yet fun environment?
Are you a natural communicator who enjoys engaging with Clients?

Working in a small but friendly company, you will be handling calls from business clients, handling queries and resolving issues regarding their mobile phones and networks. You'll be a natural communicator who thrives on engaging with customers - helping to resolve issues, discuss new products and find opportunities to add value

You will be:

*Providing technical and billing information.
*Providing information on company products and services to the customer
*Identifying and escalating technical and network issues

If you have:

*Experience gained in a customer service environment and possess a true 'can-do' attitude and strong work ethic?
*A genuine interest in Mobile phones and telecoms
*Excellent communication skills and ambitious to develop in an exciting and thriving organisation?

This could be the role you're seeking!

Our client is a forward-thinking company offering first class training. They are seeking exceptional people to join their small team.

Interested to find out more? Please respond without delay to be considered for this role.

Plum Personnel provides recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. We cannot retain your details in line with GDPR so do please respond to future job roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or