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Customer Service Advisor

Job Role (s):
Business Support
£9 Per Hour
West Midlands, Birmingham
Contract Type:

Due to an upgrade in their IT system for online banking, our client is seeking a temporary team to work on the front line helping and supporting customers with the new Application.
You will be working the Banking Sector/Financial Services as a customer service professional.

You will be receiving inbound calls from existing customers who are responding to a notification about the new banking App.

You will receive full training so you will have the answers to their questions and be able to answer them fully and confidently.

Edgbaston, Birmingham

Close to 5-ways

£9.00 per hour
Monday - Friday - 09.00 - 17.30

If you are immediately available and can commit to a 3-month temporary assignment and have a bright, positive and professional telephone manner ... please send your CV without delay.

Telephone interviews are being arranged this week so a rapid response is required!

As part of the recruitment process you will be requested to undertake a Credit Check and apply for a DBS (no charge will be made).

No doubt you will have excellent accuracy skills, attention to detail and first class communication skills both verbally and in writing

If you are already registered with PLUM PERSONNEL, please contact us directly to discuss this role. Thank you.

Plum Personnel is a independent agency based in the heart of Solihull.

We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised.

Your application will be carefully considered in line with the Job Description. If you are selected, we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR.

Plum Personnel Ltd is an Employment Business.