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Customer Service Administrator

Job Role (s):
Business and Customer Support
£26,000 Per Annum
+ free parking
West Midlands, Sheldon, Birmingham
Contract Type:

Customer Service Administrator
Mon - Fri 9.00- 5.00
Sheldon, Birmingham
Salary £26,000

Our Client supplies and distributes all forms of automotive glass via their national distribution centres. They have recently set up a new department working purely with Camper Vans and are seeking a Customer focused and commercially minded individual, to be the key point of contact for their Camper Van Clients. You will be working particularly with companies that supply and convert Camper Vans and individuals who do conversions, converting a varied range of vans… to Camper Vans. We are seeking someone who is excited by the prospect and has an affinity and interest in the business….You will be the voice and the face for the Camper Van market!

The role will involve:

*Answering telephone and online enquiries, whilst providing fantastic Customer Service
*Processing orders and co-ordinating delivery via their network of branches
*Assisting with the ongoing promotion of the Camper Van conversion market, attending festivals and exhibitions where appropriate
*Dealing with general enquiries relating to product information and availability

We are seeking someone who:

*Is keen and interested in the market, prepared to learn what is necessary and eager to see the business flourish by engaging with the Clients and developing relationships.
*Possess excellent communication skills both written and verbally
*Good general Admin skills, including the use of Excel spreadsheets.

If you are looking to join a very successful company and all of the above looks of interest, please get in touch ASAP!!

Plum Personnel is a small independent agency. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised. Your application will be carefully considered in line with the Job Description.

If you are selected we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR.