Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Administrator

Job Role (s):
Business Support
£24,000 to £27,000 Per Annum
West Midlands, Solihull
Contract Type:


Central Solihull B91
to £27000 + generous benefits

We are seeking the ultimate customer focussed, organised, competent, resilient and conscientious Customer Service Advisor for an established and ambitious organisation in the luxury end of the construction industry.

This is no ordinary Customer Service role - this is the ultimate in Customer Service dealing with high net worth clients with high expectations.

We're seeking someone who wants to be the best - to feel proud to represent an organisation that has exceptional standards of excellence.

You will be dealing with a range of queries, routine and one-off tasks and liaising with internal and external clients - representing the highest standards of service delivery and positive culture of a privately owned company with a passion for being the best.

Your role will involve

*Responding customer queries over the phone and via email
*Updating query database
*Diary management of Customer Relations Managers and New Homes Technicians;
*Invoice management;
*Ability to professionally deal with complaints;
*Committed to seeing a task through to completion by managing third partie

You'll be someone who -

- is able to think quickly, use their own initiative and be able to prioritise their time effectively to ensure deadlines are met - as well as having a high level of IT competency, ability to use systems and great attention to detail skills.

- will fit the 'can do - will do' culture

- is a confident communicator, able to work at pace, be organised and able to prioritise.

Interested to find out more and feel you have the skills, experience and capability for this to be your next career move? Get in touch without delay!

Plum Personnel provides recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. We cannot retain your details in line with GDPR so do please respond to future job roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or