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CUSTOMER SERVICE ADMINISTRATOR

Reference:
PER6718SA
Job Role (s):
Business and Customer Support
Salary:
£18,500 Per Annum
Benefits:
+ parking
Town/City:
West Midlands, Birmingham
Contract Type:
Permanent

Customer Service Administrator : Order Processing

£18500 + benefits + bonus + free parking
Tyseley, Birmingham
B11 2QX

Seeking a new role requiring customer service professional skills?
Able to follow processes and have excellent attention to detail?
Able to work efficiently and accurately both as an individual as well as being part of a team?

This could be the ideal role for you!

On a daily basis you will -

- place telephone orders onto the system
- inform customer of out of stock issues or delayed orders
- resolve technical issues
- build rapport on every customer touch point ... and more

It's a very busy role and you'll be working at a fast pace. You'll be a quick thinker, able to maintain first class customer service and have a calm manner.

You'll have an outstanding telephone manner and be able to efficiently process orders and effectively deal with ad hoc order enquiries and delivery arrangements.

You'll have full support and training - and be working with a great bunch of customer service focussed people in well-located light, airy modern offices

If you have the skills and experience required and are interested in this customer service and administration role to find out more - please get in touch without delay.

Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers. We are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.

We will contact you within 48-hours of your job application if you are selected. If you do not hear from us within this time frame it means your application for this job has not been successful on this occasion.

We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or hello@plum-personnel.com

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