Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Trainee Customer Service Representative

Job Role (s):
Business Support
£16,500 to £17,000 Per Annum
to £1800 bonus + benefits + parking
Contract Type:

Trainee Customer Service Representative


up to £18500 OTE
(£16500 basic + up to 15% bonus + benefits)
Free parking on-site

Gained your Degree and now seeking a real career opportunity in customer services?
Well-spoken, clear and confident communicator?
A team player and able to build relationships?
Friendly, confident and engaging communication skills?

If you're seeking a role where you can truly develop your skills in customer service in a professional team then this could be the role you've been looking for.

No doubt you are a natural clearly-spoken communicator with a positive attitude and an appetite to learn and develop professional customer service skills.

You'll be dealing with clients, building relationships and ensuring orders are processed in a timely manner using the in-house CRM system for our highly respected and established client.

You day-to-day role as a Trainee Customer Services Representative will involve

* inbound and making outbound calls
* dealing with queries
* being organised and paying attention to detail
* helping and advising customers in a confident and professional manner
* providing customers with details on features and benefits of products

If you're seeking a role where you can blossom and flourish in a respected, established and well-located organisation in modern offices.

Interviews arranged to take place as soon as possible.

Plum Personnel is the leading independent local recruitment consultancy for roles in Solihull, Birmingham, Coventry and Warwickshire.

Your application will be carefully considered in line with the experience, skills and talents sought and we will let you know within 48-hours if your application is closely aligned to the specific requirements of the role.

If this is not the case and you do not hear from us after 48-hours we will not be progressing or retaining you details in line with Data Protection guidelines so please respond to future roles that may be more suitable.

If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact us directly.