Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

IT Helpdesk

Reference:
TEM4823 LJA
Job Role (s):
Business Support
Salary:
£11.47 Per Hour
Town/City:
West Midlands, Birmingham
Contract Type:
Temporary

IT Helpdesk/Technician - NHS

Paying £11.47 per hour

Birmingham - B7

Temporary - starting ASAP for approximately 4 weeks

Monday - Friday 09.00 - 5.00pm

Are you an experienced IT Helpdesk support?
Do you have an understanding of MS Office 2010, Windows 7 and Active Directory?
Have you used remote tools including VNC, RDP?
If yes, we would love to hear from you!

As IT Helpdesk Support/Technician you will be:

*Providing telephone support and advice to IT users to resolve queries and issues encompassing Microsoft Office products and operating systems
*Timely logging of updates and reporting faults to a central IT Helpdesk system
*Adhering to an agreed escalation trigger points
*Assisting with the creation of user accounts, analysing and reporting of activities of the IT Helpdesk to provide information to support SLA's.
*Assisting with the development of the Trust's IT infrastructure, installing computer equipment, security marking and distribution of equipment.

You will:

*Have previous experience as IT Helpdesk support
*Possess an excellent knowledge in MS products, particularly Windows 95/98, Windows NT/2000/XP/7
*Have an understanding of and Active Directory and have used remote tools including VNC and RDP

*Be knowledgeable in user administration in a Windows NT/Active Directory environment
*Have excellent interpersonal skills and the ability to communicate technical terms

*** All of the above experience and skills must be clearly demonstrated on your CV to be considered for this role ***

Already registered? Send your CV to Lindsey on lindsey@plum-personnel.com

PLEASE NOTE - ALL CANDIDATES MUST ATTEND OUR OFFICES FOR A FULL INTERVIEW AND PROVIDE RIGHT TO WORK IN THE UK DOCUMENTS AS WELL AS PROVIDE 3 YEARS OF REFERENCING AND UP TO 10-YEARS OF WORK HISTORY (INCLUDING ANY GAPS)

Plum Personnel is a well-established and independent agency based in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Your application will be carefully considered and we will advise you within 48-hours if your application closely matches the client's specification.

Whilst we would love to assist everyone with their job search, if we do not contact you to progress in this time frame it means we have received applications from individuals with more closely matching skills and experience. Our selection process is always based on your relevant skills, potential and achievements for the role advertised.