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IT Help Desk Support

Job Role (s):
Business Support
£20,000 to £23,000 Per Annum
Car Allowance, Benefits and Parking
West Midlands, Sutton Coldfield
Contract Type:

IT Help desk Support
Sutton Coldfield

£23,000 depending on experience
+ Car Allowance £3000
+ generous benefits + free car parking

37.5 hours Mon - Fri

*an expert with in-depth knowledge of Windows, Microsoft Office (to V16) and knowledge of project accounting software?
*first class written and confident verbal communication skills?
*experience of developing and delivery of IT training courses?

We're seeking an experienced, organised and enthusiastic IT Helpdesk Support Team member.

You'll be joining an ambitious and growing company based in fabulous well-located offices in a rural location close to Sutton Coldfield. You will be supporting end-users at our client's UK offices around the country and delivering training on Microsoft Office Suite, installing equipment and resolving problems.

On a day-to-day basis you'll be working as part of a team and reporting to the IT Director working from the Head Office or visiting other office locations. Your duties will range from helping to develop and deliver training courses for all user levels to the technical stuff including -

*Monitoring and maintaining the groups system and network
*Installing and configuring computer hardware operating systems and applications
*Responding to any faults or issues - troubleshooting system and network problems
*Diagnosing and solving hardware and software faults … and more!!!

You will of course have excellent knowledge of Microsoft Windows, Microsoft Office Suite (up to V16) and be familiar with developing macros, house styles and templates up and ideally knowledge of project accounting software.

If you're seeking a new opportunity and want to work for a professional organisation with the opportunity to develop and progress - this could be the role for you.

We're looking forward to seeing your CV which will clearly show your experience and achievements to date.

Your CV will be carefully reviewed and if we are to progress we will advise within 48-hours. If you do not hear from us and you are unsuccessful on this occasion, do please continue to respond to future roles as we do not retain your details in line with Data Protection guidelines.

If you have previously registered with Plum Personnel and would like to be considered for the role - please contact us directly on 0121 705 8157.

Plum Personnel is committed to the principles of diversity and your application will be carefully considered in line with the experience sought.