Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire


Job Role (s):
Business Support
£18,500 to £19,500 Per Annum
+ benefits + parking
West Midlands, Birmingham
Contract Type:



TO £19500 + benefits + free car parking

*Seeking a new role to fully utilise your professional telephone skills?
*Enthusiastic, proactive, with a positive attitude?
*A genuine commitment to customer service?

We're seeking an experienced and seasoned telephone based professional to join a global organisation in one of their satellite offices as an Internal Account Co-ordinator.

On a day-to-day basis you'll be providing internal support for the sales team, liaising with external customers, building relationship and being the first point of contact for queries. You'll be reporting revenue and sales performance figures to the Commercial Managers (so we're also looking for intermediate Excel skills) and ensuring that customers have a fabulous experience when transferred from the new business sales team.

You will have 3 key areas of responsibility

- retaining customers
- contributing to revenue target through first class service
- helping to improve the customer experience

If you're commercially minded and seeking a new opportunity in a support role in a professional organisation .. this could be the role for you.

No doubt your CV will show your relevant previous experience and success.

Interested to find out more? Then send your CV together with a cover letter giving 3 reasons why you are a great fit for the role.

We will carefully consider your details and advise you within 48-hours if your application is to be progressed. If you do not hear from us within this time frame - it means that we have received applications from candidates with an exact match to our client's requirements.

Please do apply for future roles that match your skills and experience - or if you are already registered with Plum Personnel please contact us directly to discuss this role.

Plum Personnel is a well-established and independent agency based in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised,