Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Representative - Order processing SAP

Job Role (s):
Business Support
£22,000 to £28,000 Per Annum
Bonus + excellent benefits + parking
West Midlands, Solihull
Contract Type:

Customer Service Representative (Senior)

Salary: competitive depending on experience) Location: Solihull

Hours: Full Time - Mon - Fri - 37.5 HOURS 9.00 - 5.00 or 8.30 - 4.30

Benefits: Free parking, 25 Days holiday, excellent pension, health ins + childcare vouchers

This is a varied and interesting role for an experienced Sales Order Processor with experience of using SAP system. You will be working in product critical environment where diligence and attention to detail is of the utmost importance.

Working in a small team, you will have contact with a wide range of people in providing internal and external customers with the best possible service.

As a Senior Customer Service Representative you will on a daily basis be:

*Supporting the Customer Service Manager with adhoc duties/projects
*Coaching and training members of staff
*Receiving and processing customer orders
*Following up any backorders and advising customers on delivery times
*Completing any paperwork, i.e. packing lists, proforma invoices and credit notes
*Maintaining daily contact with approved couriers
*Handling any customer queries

We need someone with:

* Previous experience within an Order Processing environment, ideally with SAP knowledge
* Strong organisational skills and the ability to multi task and prioritise
*Someone who likes to take responsibility and oversee others
* Good attention to detail and exceptional Customer Service Skills

Interested to find out more about this Sales Order Processing role? Please send your CV in complete confidence. If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact Jakki directly.

Your application will be carefully considered in line with the Job Description. If you are selected we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR.