Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

CUSTOMER SERVICE REPRESENTATIVE

Reference:
PER6231BJAK
Job Role (s):
Business Support
Salary:
£18,500 to £19,500 Per Annum
Benefits:
+ FREE PARKING + GREAT BENEFITS
Town/City:
West Midlands, Solihull
Contract Type:
Permanent

CUSTOMER SERVICE REPRESENTATIVE - ORDER PROCESSING

FULL-TIME - Mon - Fri
37.5 HOURS 9.00 - 5.00 or 8.30 - 4.30 (1/2 hour lunch)

Shirley, Solihull - Blythe Valley Business Park

£18,500 - £19,500 + Excellent benefits, free parking, 25 Days holiday, excellent pension, health ins + childcare vouchers

Our client is a global leader and we're delighted to be supporting the recruitment for a Customer Service Representatives to provide world class customer service to their clients.

It is a varied and interesting role and on a daily basis you will be in receipt of orders where accuracy and high attention to detail is critical.

You will follow the order processing system right through to delivery… As well as processing orders you will be organising couriers, resolving customer queries and investigating any complaints. You will also be looking into any discrepancies and liaising with internal and field based staff. It will also involve producing all the relevant paperwork including packing notes, invoices and credit notes. The system used is SAP, therefore knowledge of this would be useful but not essential.

We need someone who takes great pride in their work...who has excellent attention to detail and fabulous Customer Service skills...

Is this you... do you have these skills, possess a great telephone manner and seeking a new challenge in a role where you'll be part of a dedicated Team?

If you are keen to work for a prestigious and well respected organisation then please respond ASAP or telephone 0121 705 8157 and speak to Jakki.

We will carefully consider your details and advise you within 48-hours if your application is to be progressed. If you do not hear from us within this time frame it indicates that we have received candidates with an exact match to our client's requirements.

Please do apply for future roles that match your skills and experience - or if you are already registered with PLUM PERSONNEL, please contact us directly to discuss this role.

Plum Personnel is a well-established and independent agency based in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised