Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Representative

Job Role (s):
Business Support
£22,500 to £24,000 Per Annum
Fabulous Benefits and free parking
West Midlands, Solihull
Contract Type:

Customer Service Representative

Salary: £22,500 - £24,000
Location: Solihull
Hours: Full Time - Mon - Fri - 37.5 HOURS 9.00 - 5.00 or 8.30 - 4.30
Benefits: Free parking, 25 Days holiday, excellent pension, health ins + childcare vouchers

This is a varied and interesting role for someone who enjoys a fast pace, can manage a busy workload and has high attention to detail. You will be processing orders and working with a wide range of internal and external customers, therefore excellent communication skills both written and verbal are essential. Knowledge of SAP would also be useful but not essential

As Customer Service Representative you will on a daily basis be:

*Receiving and processing customer orders using SAP
*Following up any back-orders and advising customers on delivery times
*Completing related admin, i.e. packing lists, proforma invoices and credit notes
*Maintaining daily contact with approved couriers
*Handling any customer queries and enquiries

We need someone with:

* Excellent interpersonal skills
* Strong organisational skills
* Good attention to detail
* The ability to multi task and prioritise

Interested to find out more about this role? Please send your CV in complete confidence. If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact Julie directly.

Your application will be carefully considered in line with the Job Description. If you are selected we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR.