Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Representative

Job Role (s):
Business Support
£18,500 Per Annum
OTE £22,700
West Midlands, Solihull
Contract Type:

Do you enjoy customer service and being the first point of contact for customers and colleagues alike?

We are currently seeking dynamic/outgoing candidates who are looking to build a career in customer service.

If you are previous worked in customer service/sales/hospitality or call centre environment before then we want to hear from you !!

*Dealing with inbound and outbound calls
*Provide a quality service to all customers
*Ensure that all queries and enquiries are deal with in a timely manner
*Liaising with customers and suppliers to process deliveries etc

If you have a passion for offering a great service and strive to demonstrate the companies values then this is the opportunity for you. The successful individual should possess strong negotiating and sales skills, accurate data entry experience, ability to problem solve and high attention to detail.

Salary: £18,500 (OTE £22,700) - monthly and quarterly bonus available.
Benefits: Pension, Life insurance, BUPA, Gym membership, Free car parking, Rewards scheme
Hours: Opening hours are 7 days a week between 7am and 8pm. Working on a rota basis weekends are currently 1 in 4.

Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire.
We are totally committed to customer service and the principles of equality and diversity in recruitment and employment.
Our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your job application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.
We will contact you within 48-hours of your job application if you are selected.
If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.
We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or