Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Executive

Job Role (s):
Business Support
£12.08 Per Hour
West Midlands, Solihull
Contract Type:

Customer Relations Executive
Temporary to Permanent
Free car parking
Paying £12.08 per hour

Are you an experienced Customer Service executive specifically seeking a part time role?
Do you possess excellent communication skills and the ability to liaise at all levels?
If yes, we would love to hear from you!

As Customer Service Executive you will be:

*Responding to initial enquiries regarding events
*Sourcing warm leads online
*Updating the internal database
*Following up on web enquiries
*Servicing several large clients, many of which are repeat business
*Attending events -Manchester, Birmingham, Scotland (1-2 times a year with potential overnight stays - not essential)
*Meeting Clients on site at the events and being on call for assistance
*Inviting Clients to the following exhibitions
*Conducting teleconferences monthly with updates

You will

*Have excellent communication skills
*Be a confident communicator and the ability to liaise at all levels
*Excellent at problem solving
*Be comfortable working within a small team of 2
*Be happy to travel to the events

Already registered? Send your CV to Lindsey Atkins in confidence.

Plum Personnel is an independent recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire.

We are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.

We will contact you within 48-hours of your job application if you are selected.

If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or