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Customer Service Advisor

TEM4331 - LJA
Job Role (s):
Business Support
£7.83 Per Hour
West Midlands, Solihull
Contract Type:

Customer Service Advisor
Temporary to Permanent
Blythe Valley Business Park - Shirley
£7.83 per hour.
Hours: 1pm - 8pm 2-3 Nights a week PLUS every Saturday and Sunday 09.00-5.00pm.

* Are you are you strong communicator with excellent customer service skills?
* Are you used to taking a high volume of calls?
* Pride yourself on your positive "can do" attitude?

If this sounds like you, we would love to hear from you!

We are recruiting for experienced Customer Service Advisor to join our client based within their organisation on a temporary to permanent basis.

You will be answering calls within an inbound environment, from various individuals within the health care industry who are interested in a number of various care facilities, you will be required to book an appointment for the interested party to visit. - For this role you would need to have an emphatic nature due to the nature of the call.

In order to carry out this role, you will be given full training on their internal system which will guide you.

Previous experience within a customer service driven role, ideally within a call centre, would be desirable. You will have the ability to engage with customers over the telephone using your excellent communication and listening skills.

The company is based close to the M42 in Shirley and located in modern offices with free car parking.

Plum Personnel is a small independent agency based in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised. Your application will be carefully considered in line with the Job Description.

If you are selected we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR. Plum Personnel Ltd, 699 Warwick Road, Solihull, B91 3DA t 0121 705 8157