Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service Adviser

Job Role (s):
Business Support
£10 Per Hour
West Midlands, Edgbaston
Contract Type:

Customer Service Advisors
Edgbaston - B15
Financial Services
£10.00 per hour
Monday - Friday - 09.00 - 5.30pm

Do you have a strong background within Customer Service and used to dealing with a high volume of in and outbound telephone calls?
If yes, we would love to hear from you!

We're seeking well-spoken Customer service professionals to work in well-located offices in Edgbaston.

*** This role is for one month, with potential to be extended for several months ***

Following the launch of a new product, my Client is experiencing a high volume of customer enquiries, you will be answering incoming calls regarding online customer accounts, following up on online queries and responding to account issues.
Working within set SLA's you will be used to working with a fast paced environment, possess excellent telephone skills and be pc literate.

As part of the recruitment process you may be requested to undertake a Credit Check and apply for a DBS (no charge will be made).

Your CV will clearly show a solid work history and evidence of working with a customer service environment, ideally telephone based, used to problem solving, you will be a confident communicator and able to hit the floor running.

*** Please note there may be initial training at the Edgbaston office ***

Plum Personnel is an independent recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire.

We are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.

We will contact you within 48-hours of your job application if you are selected.

If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly 0121 705 8157 or