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Customer Service

PER6368 CC
Job Role (s):
Business Support
£18,000 Per Annum
free parking and benefits
West Midlands, Solihull
Contract Type:

Customer Support Co-ordinator - Full time (37 hours)

Shirley, Solihull


Car parking on site

*Experience of working in a customer facing environment?
* Excellent attention to detail?
* Strong communication skills?

Our client is a unique membership organisation who actively support their members in the form of training and development ensuring quality and consistency of service and regulatory requirements are met. It's a fabulous opportunity to join a progressive company who offer lots of opportunities for career development and progression.

The customer support co-ordinator is based within a busy, fast paced department where you will be drawing on your excellent customer service and eye for detail and you will be expected to -

*Handle and register new membership applications
*Provide support and guidance to customers
*Advise members on the full range of services available
*Deal with customer queries and complaints

As a seasoned customer support co-ordinator you will be a natural communicator, able to prioritise your workload to meet deadlines, have excellent computer skills and bags of initiative. The role may require occasional travel within the UK.

A customer support background and strong IT skills would be advantageous. Ideally you will be educated up to A' Level standard or similar and an NVQ in Customer Service is desirable.

If you would describe yourself as an established customer support co-ordinator and a self-starter looking for a friendly local company with opportunities to progress, then this has your name on it!

Call or email Caroline at Plum Personnel the leading independent local recruitment consultancy for roles in Solihull, Birmingham, Coventry and Warwickshire. Your application will be carefully considered in line with the experience, skills and talents sought and we will let you know within 48-hours if your application is closely aligned to the specific requirements of the role.

If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact Caroline directly.