Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Customer Service

Job Role (s):
Business Support
£18,000 to £18,500 Per Annum
Worcestershire, Redditch
Contract Type:

Customer Service Advisor/ Credit and Risk Advisor - Permanent

Full Time - Mon - Fri - 37.5 HOURS 9.00 - 5.00
Benefits: Free parking, 20 Days holiday, pension, healthcare etc.

Our client is an established business who specialise in Credit Reporting and Debt Recovery. The ideal candidate, you will enjoy taking responsibility for a varied and interesting role where you will handle and respond to commercial credit and debt enquiries. A fast learner with the patience to absorb detailed information during a dedicated training schedule. You will be an expert in both written and verbal communication skills, providing an excellent service to external members who pay to use their services.

As a Customer Service Representative/ Credit and Risk Advisor you will be:

* Receiving calls from members and providing accurate information
* Investigating and making enquiries to enable clients to make informed credit decisions
* Reviewing credit reports and court proceedings and highlighting any unusual trading actions

Do you have a really positive "can do" attitude and the ability and character to work methodically in a friendly, calm environment? Your proven customer service excellence is what matters for this role so if that is you please apply now!

Depending on your location a car may be required as the role is not central.

Please send your CV in complete confidence. If you are already registered with PLUM PERSONNEL, please contact Caroline directly to discuss this role. Thank you.

Plum Personnel is a well-established and independent agency based in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Your application will be carefully considered and we will advise you within 48-hours if your application closely matches the client's specification.

Whilst we would love to assist everyone with their job search, if we do not contact you to progress in this time frame it means we have received applications from individuals with more closely matching skills and experience. Our selection process is always based on your relevant skills, potential and achievements for the role advertised.