Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire


Job Role (s):
Business Support
£18,500 to £21,500 Per Annum
West Midlands, Solihull
Contract Type:

Collections Advisor

Shirley, Solihull

Salary: up to £21,000 (depending on experience) basic per annum

Up to 10% performance related bonus + parking + flexible benefits + great career opportunities.

37.5 hours per week on shift patterns which will be across the following hours
0800 - 2000 hours Monday - Thursday
0800 - 1900 hours Friday
0800 - 1400 hours Saturday

*Currently shortlisting candidates for interviews.*

Are you an experienced Collections Advisor looking for a new position?

If you are looking to join the Collections team of a well-established finance company which is expanding due to growth in the market, where you are well looked after and have excellent job security and opportunities this may well be the company for you.

As a Collections Advisor you will provide the highest quality assistance and support when the Customer is experiencing financial difficulty. You will be the voice of the business during a sensitive time for the customer, balancing empathy with commercial business needs.

Collections, Credit Control or Debt Recovery experience is essential with strong objection handling ability and negotiation skills. However, you may have experience of working in a similar environment i.e. Complaints and be seeking a change of direction or to take the next step in your career.

As you'll be working in the financial services sector so part of the process will involve a credit check which will not affect your credit rating.

Interested to find out more regarding this Collections Advisor role? Please apply with your up to date CV (ensure your full employment history is covered).

Plum Personnel is the leading independent local recruitment consultancy for roles in Solihull, Birmingham, Coventry and Warwickshire.

Your application will be carefully considered in line with the experience, skills and talents sought and we will let you know within 48-hours if your application is closely aligned to the specific requirements of the role.

If this is not the case and you do not hear from us after 48-hours we will not be progressing or retaining you details in line with Data Protection guidelines so please respond to future roles that may be more suitable.

If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact us directly.