Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Account Manager / Internal Customer Services

Job Role (s):
Business Support
£17,500 to £21,700 Per Annum
including bonus
West Midlands, Solihull, West Midlands
Contract Type:

Customer Account Manager
Shirley, Solihull

Shift pattern 37.5 hours per week between 7 am and 6 pm Monday to Friday
£17,500 + Bonus (up to £350pm)

Free parking

This is a varied and fast paced role for an experienced Account Manager within a fabulous, dynamic organisation. Working in a team, you will be in contact with a wide range of people. You will be taking orders from customers whilst using your negotiation skills to upsell and promote the current promotions and products reaching KPIs and targets.

The role will involve:
* Managing a client base making weekly calls to build up a rapport with all customers and to add value to orders being processed
* Planning and preparing for sales calls to increase effectiveness and productiveness
* Meeting targets and deadlines within a fast-paced, proactive environment
* Working as a team and taking inbound calls when needed to contribute to the achievement of service level.

We need someone with:
* Excellent communication skills and a confident telephone manner
* The drive to be sales focused whilst remaining service orientated
* Strong negotiation skills
* Competence using all MS Office packages
* Attention to detail and accuracy when recording data

Interested to find out more? Please send your CV in complete confidence. If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact Charlotte directly.

Your application will be carefully considered in line with the Job Description. If you are selected we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR