OUR PROMISE TO YOU.

Since we started in 2001 we have been passionate about building a reputation as a company that delivers on its promises.

Recruitment is a very competitive industry - we never lose focus of that fact because it helps us maintain our standards of working with integrity, responsiveness, professionalism and responsibility at all times. These are the cornerstones of our business.

Quite simply, we want you to receive exceptional customer service - that's our promise to you.

WHAT YOU CAN EXPECT FROM US

We will:
  • Consistently strive to demonstrate our commitment to the principles of diversity and equality in the workplace.
  • Take time to actively listen, fully understand and value your individual needs.
  • Work in partnership with you to build a professional relationship based on trust, reliability and our ability to deliver our promise to you.
  • Ensure our selection is always based on relevant skills, potential and achievements.
  • Take care that our matching procedures are ethical and carried out with integrity and consistency by trained and experienced people.
  • Ensure we communicate promptly to keep you up-to-date with progress.
  • Be responsible and accountable for the quality of our service.
  • Adhere to the standards set out in the REC Code of Practice at all times.
  • Treat all information in the strictest confidence and in accordance with legal requirements.
  • Seek to anticipate and exceed your needs.
  • Respond to you in a friendly, courteous and helpful manner.
  • Look for opportunities to enhance and improve our service and to work with you in a positive manner to correct any problems.

Can we do better? If you feel there are ways we can improve our service to you, please let us know - you're important to us.

All things considered, we think you'll find us refreshingly different!

In 2007 we became the FIRST recruitment business in the UK to achieve accreditation from the REC for Diversity Assured Recruitment demonstrating our commitment to ethical recruitment standards.






Address:

699 Warwick Road, Solihull, B91 3DA
Tel: 0121 705 8157 Fax: 0121 711 7933
e-mail: info@plum-personnel.com
Opening times
Monday-Friday 8:30am-5:30pm
Late night Thursday!