Your Local Recruitment Experts for Solihull, Birmingham, Coventry and Warwickshire

Privacy Policy

Privacy Policy for Plum Personnel Limited

Plum Personnel Limited (company number 4205458) is committed to providing a first-class recruitment service whilst protecting the privacy of our candidates, clients and users of our website. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website or through our office is only used for the purposes set out in this document.

The Information We Collect and How We Use It

The data we keep will come from you and only you. You may either provide us with your CV directly, or via our website or we may receive your CV through a job board to which you have subscribed and to whom you will have given permission that we receive this information. We also use third parties to search additional job boards, but we do not process any personal data supplied under this arrangement without informing the candidate.

Plum Personnel may collect your personal details, including but not limited to your name and contact details together with your e-mail address and other relevant information included in your CV. On occasions this may also include - sensitive personal information such as details of criminal convictions.  We are legally obliged to verify your identity therefore we will also take a copy of your passport and proof of your address. In some situations, we may have to take further background checks which may include financial probity.

Please be assured all information will be stored securely and will only be held as long as we have a legitimate interest in holding it. In the case of jobseekers, it will be for as long as a candidate is active and for one year afterwards or for one year after providing any work finding services.

This information is held, used and disclosed by us as follows:

  •  To provide our services to you as a client or a candidate
  •  To maintain our business relationship, where you are a user of our website, a client or candidate;
  •  To enable us to answer any queries you may have
  •  To enable you to submit your CV for general applications, to apply for specific jobs or to subscribe to our job alerts.
  •  To match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients in order to apply for jobs;
  •  To market our products and services to you, advise you of news and industry updates, events, promotions, reports and other information. Where we do so, you will be able to unsubscribe from such communications;
  •  To fulfil contractual obligations with our clients
  •  To trusted third parties where we have retained them to provide services that you or our clients have requested, such as reference, qualification and criminal reference checking services (as required), verification of the details you have provided from third party sources, psychometric evaluations or skills tests. Please be assured, these third parties comply with similar and equally stringent undertakings of privacy and confidentiality as Plum Personnel Limited
  •  We may also release personal information to regulatory or law enforcement agencies, if they require us to do so. We will also disclose your information where we are permitted and requested to do so by law.
  •  We may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above, but will only continue to do so if your permission is given and from which you understand you can withdraw permission.
  •  If we are holding historic data about you or your company that no longer is of use or has any significance it will be deleted unless you have given consent, or there is some kind of legal obligation, to retain it.
  •  By law we have appointed a representative to oversee the application of our privacy policy. That representative is Julie Whitehouse and any concerns over the retention, use or disclosure of your information should be addressed to them via our contact page.

Curriculum vitae ("CV")

We give you the option of submitting your CV via our website or by providing your CV to one of our consultants. You can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for positions as they come up. Your CV will be stored in the Plum Personnel database, and will be accessible by our recruitment consultants

You can update your CV at any time, simply by following the same procedure to submit a new CV. Your old CV will automatically be archived. 

It is always a person who looks at your CV, not a machine, which means no automated decision making takes place.


You have the right at any time to ask us for a copy of the information supplied by you that we hold. If you would like to make a request for information, please contact We may ask you to verify your identity and for more information about your request. We also have the right to charge a nominal administrative fee for this service.

You also have the right to ask Plum Personnel to amend or stop using your information. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or financial information that we need to keep for periods of up to six years, i.e. that relate to payroll or tax matters. Where we are unable to comply with your request we will provide reasons for failing to do so.

Equal Opportunities

Plum Personnel is an equal opportunities employer and a company committed to diversity. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.

As part of our commitment to equal opportunities we may from time to time use information provided by you for the purposes of diversity monitoring. All such information will be used on an anonymised basis. 

Changes to our Privacy Policy

This privacy policy may be changed by Plum Personnel at any time. If we change our privacy policy in the future, we will advise you of changes or updates to our privacy policy by a prominent notice on our website. Continued use of this website or our services after such changes will constitute your acceptance of such changes.

If, at any time, you have questions or concerns about Plum Personnel’s online privacy commitment, please feel free to e-mail us at or call into our office to speak to one of our representatives.


If you have any enquires you can contact us at: or by writing to us at:

Plum Personnel Limited
699 Warwick Road
B91 3DA

F.A.O Julie Whitehouse